Access Bank App Failure Led to My Daughter's Death — Grieving Father
My daughter died due to a malfunction in the Access Bank mobile app; father describes the situation
The father of a 9-year-old girl is in mourning after his daughter passed away, reportedly as a result of the Access Bank mobile app failing.
The event highlights the frequent and significant effects of technology failures in dire circumstances when help is not expected.
The bereaved father, who has opted to be unnamed, describes the terrifying series of events that culminated in his daughter's unfathomable passing.
He said that the little girl was sent to the emergency room of a nearby hospital because she was in critical need of medical care.
The 9-year-old youngster, however, was left alone in the emergency room of a nearby hospital as her father struggled with the financial limitations brought on by the broken app.
The father, who identified himself as a single dad who works offshore, spoke about his terrible experience and criticized Access Bank's @myaccessbank app for being unreliable and lacking in accountability when it came to resolving ongoing problems.
While the family deals with their terrible loss, questions are raised concerning the accountability of different financial institutions for maintaining the uninterrupted provision of vital services, especially in times of crisis.
The grieving family and the public are still waiting for Access Bank to address the claims and offer an explanation on the alleged app glitch, despite the company's repeated attempts.
The bereaved father and his family must deal with the terrible fallout from this occurrence in the interim.
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